Official WhatsApp Business API

Your business takes off
with the official WhatsApp API.

FeatShare connects your business WhatsApp to the official API without giving anything up: the number stays, the phone app stays, and automations, registrations and cancellations happen on their own while you are with your clients on the mat.

Official Meta connectionYour number and app stay24/7 chatbotTeam inboxNo bans
New: keep your number and your app

The number stays. The app stays.
Everything in sync.

Connect the business's existing number to the official API in a few minutes, straight from the FeatShare app and with no forms. WhatsApp Business stays on the phone as always, and every message, from anywhere, shows up everywhere.

Reply from the phone, from WhatsApp Web or from FeatShare, and the same chat updates in all three
In FeatShare the team, the automations, the chatbot and the AI agent join the conversation
Up to 6 months of chat history moves into the system, with your approval
Hi, can we move tomorrow's session to 19:00?
Sure, one moment 🙂 from the phone
Moved to 19:00 with Ron. A reminder goes out an hour before 📅 from FeatShare
Perfect, thanks!
Anytime, see you tomorrow 💪 from WhatsApp Web
The power is in your hands

All the benefits of an official connection,
none of the complications.

What you get when your business WhatsApp moves to an official connection through FeatShare, without giving up what already works.

Official Meta connection

Complete peace of mind with the official API. No fear of bans and no unapproved workarounds.

Three screens, one conversation

The phone, WhatsApp Web and FeatShare show the same chat and update together. If you would rather keep your personal phone out of the business, a separate virtual line is available.

24/7 chatbot

Build a conversation script for automatic replies, with choice buttons and routing to the right person.

Control from your phone

Manage all client communication from anywhere in the world, through the FeatShare app.

Teamwork

Several staff members or trainers reply to the same client in parallel, from the same number. Perfect order.

Cloud based

The automations, the bot and the agent run from the cloud, even when the phone is off or out of range. The system works all the time, even when you don't.

How it looks in the moment of truth

Automations reach your clients
at exactly the right moment.

Every event in the system can become a personal WhatsApp message: a reminder, a greeting, an update or a follow-up. Without you having to remember.

Class reminders
Birthday greetings
Cancellations and class updates
Memberships, freezes and cancellations
Trial class reminder
Automatic no-show follow-up
Waitlist management
And dozens more scenarios
Pilates Studioactive
Hi Sharon! We noticed you haven't been to the studio for two weeks 😱 We miss you! Everything okay?
Yes, I was abroad! I was just about to book 🙏
Wonderful! 🎉 See you in class tomorrow
You guys are the best, you never forget me. That's not something to take for granted ❤️
Message
Automatic no-show follow-up
Why the official API

Why an official connection
is a must for your business.

The difference between a solution that works "for now" and infrastructure you can build a business on.

Capability
Unofficial WhatsApp
Official WhatsApp API
Number bans
A daily risk
100% safe
The phone app
Yes, for one agent
Yes, plus the system and the team
Device dependency
The phone must stay on
Cloud based, 24/7
Interactive buttons
Not available
Built-in choice buttons
Broadcast lists
Manual, tedious upkeep
Dynamic, smart lists
Multiple agents
One agent only
Unlimited agents, in parallel
Dynamic broadcast lists

Say goodbye to manual upkeep
of groups and lists.

Every report, every waitlist and every class becomes a smart broadcast list that updates itself in real time. Pick an audience, write a message, and the system makes sure it reaches exactly the right people.

Send to everyone in a class, to a waitlist, or to any report result
The list updates itself: whoever registers or cancels joins or leaves it automatically
No WhatsApp groups, no copying numbers and no mistakes
Hi Dana 👋 reminder: Reformer Pilates tomorrow at 08:00 with Amit. Coming?
I'm in
Cancel
I'm in
Great, your spot is saved. The class was added to your calendar 📅
FAQ

What else is worth knowing?

What counts as an outgoing message?

Any message the business sends that reaches the client: a reminder, a campaign or a chat reply, including the bot's and the AI agent's. Messages your clients send you are not counted and not charged.

Do I need a new phone number?

No. The business's existing number connects to the official API and keeps working in the WhatsApp Business app on the phone. If you want your personal phone to stay private, you can get a separate virtual line instead.

Do I keep using WhatsApp on the phone?

Yes. WhatsApp Business stays on the phone as always, and WhatsApp Web keeps working with it. Every message sent or received, from any of them, also shows up in FeatShare. All it takes is an up-to-date WhatsApp Business app.

What happens to my chat history?

During the connection you can approve moving the last 6 months of conversations into FeatShare, so the team has the context from day one. Without approval, only new conversations come in.

What about WhatsApp groups?

Groups stay on the phone and work as usual, but are not shown in FeatShare. The system manages the one-to-one conversations with clients, and dynamic broadcast lists replace the need for groups.

How long does it take to connect?

A few minutes, straight from the FeatShare app and with no forms: approve the connection in Meta's window and the number is connected. Human help with the setup and the first automations is there if you want it.

What about messages billed by Meta?

Meta charges a small fee for every message the business sends, by message type, directly to the business's WhatsApp account. It is separate from the monthly plan, and the app always shows how many messages went out and the estimated Meta charge.

Can I cancel?

Yes, with one month's notice. There is no long-term commitment.

Ready to put your WhatsApp
on autopilot?

Your number stays yours, the first month is free, and human help is there at every step. Talk to us on whichever channel suits you.

First month freeFree month